Times and expenses

The delivery takes place in one or two working days, except for inconvenient locations, from when the courier picks up the goods at our warehouse or our employee sends the package. All our shipments are INSURED.

Shipping fees 

The products purchased are shipped and delivered in a short time in all major Italian locations, through couriers and Italian postal services safe and reliable.
Shipping costs are free.
The delivery of the ordered goods takes place within a few working days. Different payment methods can change shipping time.

The indicated date can however undergo variations for organizational and logistical reasons and in any case does not exceed 5 working days. Once you have confirmed your order and selected the preferred payment and delivery method, we will process your order and deliver the material to the courier or postal service for shipping to your home.

Some little tips for receiving the goods:
· Check that the number of packages delivered corresponds to what is indicated in the transport document
· Check that the packaging is intact and not altered even in the closing strips.
· If possible, unpack the product immediately and verify that there are no damages

Tampering or breakage

In case of tampering and / or visible breakage you will immediately have to contest the shipment and / or delivery with the inscription "RESERVE OF CONTROL GOODS FOR …..”(indicate the motivation) on the delivery document received from the courier or postman.
Then send us the report immediately by e-mail to the address info@luisegioielli.com